The company

LinguaVox – Your Trusted Language Partner since 2000

Francisco Fernández founded LinguaVox in November 2000 in Northern Spain after working 3 years as a full-time English to Spanish translator and reviser. In 2001, 4 people worked at LinguaVox, an IT engineer and 3 translators and revisers. Our main clients were national and international translation agencies, which requested our TEP (translation + editing + proofreading) services for ready-to-publish English to Spanish, Basque and French translation jobs, the native languages of our in-house translators at that time. In the next few years, our client database increased at a similar pace as our in-house and freelance team, the number of target languages we offered, the world distribution of our clients, the customer profiles (technical industries, institutions, health services companies, etc), our expertise in specialized areas and industry specific translation tools and, most importantly, our constantly improved quality oriented processes, a must for a company pursuing excellence and long term customer satisfaction.

Quality and customer satisfaction have always been our first priorities. And we are proud of the fact that we have increased our base of satisfied clients significantly in the past few years. As part of our continuous quality improvement process, we implemented a series of rigorous quality procedures in late 2004. As a result of this, our Quality Management System was certified according to ISO 9001:2000 in mid February 2006, and ISO 9001:2008 in February 2009. Similarly, our translation service was certified according to the European quality standard UNE EN-15038 soon after its publication on April 14th, 2008, LinguaVox being one of the very first European translation services companies with double quality certification.

From our inception in 2000, our translation company’s global reach and reputation among international clients and translation service providers are bigger and bigger. Last year, more than 1,000 international clients trusted in LinguaVox as their quality language provider for translation jobs into 57 target languages, and more than 360 target language native translators and revisers worked for our European or US translation services.

We hope you will also become one of our satisfied customers in the near future and start benefiting from the following resources:

• Highly qualified project managers who will manage your translation projects efficiently. Review our translation project managers’ profiles
• Promptness and availability. We check e-mail by the minute. You will be impressed at how quickly we reply to your emails, and respond to comments, suggestions or concerns should any occur.
• Ability to work under tight time constraints. We have a large database of suppliers (professional translators, revisers, reviewers, proofreaders, interpreters, DTP engineers, etc.) We have worked with over 1,200 translators in the last 10 years. This allows us to manage large translation volumes on short notice with no compromise to quality.
• Most common and exotic language combinations. We cover the service across more than 1,500 different language combinations. Over the past 10 years, we have managed 375 different language combinations and translated into 74 target languages.
• Multilingual DTP in the main Desktop Publishing software packages, platforms and languages: Framemaker, Pagemaker, Quark, Adobe Illustrator, Adobe InDesign, etc. PC and Mac. And in any language, including Arabic, Hebrew, Chinese, Japanese, Korean, etc.
• Language Interpreters. European and US language interpreters available in most large cities and languages. Liaison or Bilateral interpreting services, consecutive interpretation, chuchotage, simultaneous, sworn interpretation, via the telephone, via chat… in the most common languages.
• Translation industry specific translation tools. Our translators can use most frequent Computer Assisted Translation (CAT) tools, including SDL Trados, Star Transit, Atril Déjà Vu, Wordfast, Across, etc.
• Other value-added services: adaptation, re-writing, updating, localization, creation and management of terminological databases, transcription, transliteration, linguistic and cultural assessment, alignment of translation memories, alignment of bilingual parallel texts, revision and review of third-party translations, backtranslations, etc.
• Quality (ISO 9001:2008 + EN-15038 + In-house quality checks by our senior project managers.) For further information, read our section about our Triple Quality Guarantee Scheme.
• Multilingual Customer Support in English, French, German, Italian, Swedish, Basque and Spanish.